Refund and Returns Policy – KK Trend Fashion

At KK Trend Fashion LLC, we aim to ensure every customer enjoys a reliable, smooth, and satisfying shopping experience. Please review our updated Shipping and Returns Policy for clear information on how we handle order processing, delivery, returns, and exchanges.

Shipping Policy

1. Order Processing

All orders are prepared for shipment within 1–3 business days after payment has been confirmed.
(Weekends and public holidays are not counted as processing days.)
Once your package is on its way, we’ll send a shipping confirmation email with all the details.

2. Shipping Methods & Estimated Delivery

Shipping fees are calculated automatically at checkout based on your location and order weight.

Estimated delivery windows:

Standard U.S. Shipping: 3–7 business days
Express U.S. Shipping: 2–3 business days
International Shipping: 7–15 business days (varies by country)

Important: Delivery timelines may occasionally be affected by courier delays, seasonal volume, or international customs procedures.

3. Shipping Coverage

We ship throughout the United States and to select international locations.
If your country does not appear during checkout, please contact us at info@kktrendfashion.shop for assistance.

4. Order Tracking

Every shipment includes an email with a tracking number once dispatched.
You may use this number on the carrier’s tracking platform for real-time updates.

5. Lost or Damaged Packages

KK Trend Fashion LLC is not responsible for items lost or damaged while in transit.
If your package arrives damaged, please contact the shipping carrier directly to file a claim.
We can assist you by providing any documentation you may need.

Returns & Exchanges Policy

1. Return Eligibility

We accept returns within 14 days from the date of delivery. To qualify:

Item must be unused, unwashed, and in its original condition, including tags and packaging.
A valid proof of purchase (order number or receipt) must be provided.

Non-returnable items:
Clearance products, final sale items, and gift cards.

2. How to Request a Return

To begin the return process, email us at info@kktrendfashion.shop with your order number and reason for return.
We’ll guide you through the next steps.

Note: Return shipping costs are the customer’s responsibility unless you received an incorrect or defective item.

3. Refunds

Once we receive and inspect the returned item:

You will receive an email confirming whether the refund has been approved.
Approved refunds will be issued back to the original payment method within 5–10 business days.

Your bank or card provider may require additional time to finalize the posting of the refund.

4. Exchanges

If you’d like to exchange an item for another size or color, email info@kktrendfashion.shop.
Exchanges depend on inventory availability.
If the desired item is out of stock, we will issue a refund instead.

5. Damaged or Defective Items

If you receive a defective or damaged product, please email us within 5 days of delivery at info@kktrendfashion.shop, including clear photos of the issue.
We will send a replacement or provide a refund at no extra cost.

Contact Us

If you need help or have questions regarding shipping or returns, feel free to reach out:

KK Trend Fashion LLC
1305 Cranwood SQ S, Columbus, OH 43229, USA
Email: info@kktrendfashion.shop
Phone: +1 (614) 235-1446